Terms & Conditions

Terms and conditions

Entreprise Unipersonnelle with a share capital of EUR 1000

Registered office : 9, rue Chanzy. 75011 Paris.

RCS :53428598600020

GENERAL TERMS OF SALE

 

​Article 1. Preamble

MAISON CHANZY (hereinafter « MAISON CHANZY »), a French Entreprise unipersonnelle, organized and operating under the laws of France, with a share capital of EUR 1000, having its registered office located at 9, rue Chanzy, 75011 PARIS, incorporated with the Registry of Trade and Companies of PARIS under the number 53428598600020 runs a Bed and Breakfast activity in the house MAISON CHANZY, located 9, rue Chanzy, 75011 PARIS.

MAISON  CHANZY offers and supplies the services (hereinafter the “Services”), as detailed on its website www.maisonchanzy.fr  (hereinafter the « Site »), exclusively to natural or legal persons and who act for purposes which are outside the business of running a GuestHouse (hereinafter the “Customers”).

The accommodations available for reservation consist in 

- in 3 individuals bedrooms with private bathroom.

- in 3 individual suites, each consisting of two bedrooms and a bathroom. 

- in one individual Cottage, a Cottage consisting of privatizing the 3 suites. It is a private apartment with 6 bedrooms.

 

Article 2. Purpose and scope of application

These general terms and conditions of the provision of services (hereinafter the “General Terms”) set forth the rights and obligations of MAISON CHANZY and the Customer, and shall automatically apply to any Services provided by MAISON CHANZY to the Customer.

These General Terms apply to any reservation made on the Site. They do not apply to reservations made directly between the partners of MAISON CHANZY and the Customer.

These General Terms can be consulted simply, freely and at any time at www.maisonchanzy.fr and/or requested by e-mail at maisonchanzy@icloud.com

In any event, these General Terms are systematically provided to the Customer to enable him to place an order for Services.

Any reservation related to the Services implies full and unreserved adherence to these General Terms that will prevail over any other document or information issued by MAISON CHANZY, with the exception of specific conditions that must be previously and expressly agreed upon by MAISON CHANZY.

 

​Article 3. Reservation

3.1. Services

The Customer selects the Services detailed on the Site.

The Customer acknowledges that he had read and understood the nature, the destination and the reservation conditions of the Services available on the Site and that he has asked and obtained any complementary or needed information to make a reservation in full knowledge of the facts.

 

3.2. Reservation process

The reservation is made by the Customer via the online reservation form available on the Site.

The reservation is deemed to be made upon the online prepayment made by credit card, PayPal or bank transfer.   

The Customer undertakes, before any reservation, to provide the information requested on the online reservation request.

The Customer certifies that the information provided is true and accurate.

The reservation process includes the following steps:

  • step 1: choice of check-in and check-out dates, numberof people, accomodation(s) and price;

  • step 2: selection and complementary services if any (only available on the Site);

  • step 3: checking of the reservation details, the total price, the applicable General Terms and modification of the choice if need be (accomodation(s), price, complementary service(s)), in case of online reservation;

  • step 4: providing the personal information related to the Customer;

  • step 5: entering the credit card numbers or using PayPal in case of security deposit requirement and/or prepayment;

  • step 6: reading of and agreeing to the General Terms before completing the reservation;

  • step 7: completing the reservation made by the Customer.

 

​3.3. Confirmation of the reservation

MAISON CHANZY will send to the Customer a confirmation of the reservation by email, including the summary of the reservation, and in particular the Services reserved, the prices, the applicable General Terms agreed upon by the Customer, the date of the reservation and the payment terms of the balance of the reservation price.

 

Article 4. Cancellation and interruption

To all intents and purposes, the Customer is informed that the right of withdrawal applicable to distant contracts may not be exercised in relation to accommodation services other than residential accommodation services.

 

4.1. Cancellation

For reservations made before may 15th 2020 : Non-refundable cancellation conditions

Any cancellation of booking by the Customer or MAISON CHANZY must be notified by email at: maisonchanzy@icloud.com

The down payment shall be forfeited to MAISON CHANZY if the Customer cancels the booking before the date of arrival set forth in the reservation. In addition, the full balance of the reservation price shall be due to MAISON CHANZY. If the balance of the reservation price has not been paid yet, MAISON CHANZY shall require the Customer to make such payment.

 

If the Customer does not show up or contact MAISON CHANZY within 24 hours as from the arrival date set forth in the reservation, MAISON CHANZY shall be entitled to use the room(s). All the amounts paid by the Customer shall be forfeited to MAISON CHANZY. If the balance of the reservation price has not been paid yet, MAISON CHANZY shall require the Customer to make such payment.

 

Except in case of force majeure (such as covid-19, sickness, accident), cancellation by MAISON CHANZY before the arrival date set forth in the reservation shall entail to a voucher equivalent to the amount already paid by the Customer.

 

For reservations made from May 15, 2020: Flexible cancellation conditions

Any cancellation of the reservation by the Client or MAISON CHANZY must be notified by email to the following email address: maisonchanzy@icloud.com

 

Free cancellation up to 30 days before arrival 

50% refund up to 15 days before arrival

The customer will also be able to choose a Voucher option or a rescheduling option

 

​4.2. Interruption

If the Customer interrupts his stay, the full rental price shall be forfeited to MAISON CHANZY. Only the security deposit shall be refunded in the conditions set forth above.

 

​Article 5. Financial terms

5.1. Price

Prices are expressed in euros and include all taxes. The amount charged to the Customer shall be different from the amount billed by MAISON CHANZY if his account’s currency is not the euro. The amount can change according to the differences between the exchange rates. This price difference cannot be reimbursed. Furthermore, the Customer can be charged transaction fees by his bank for a payment in euros. These fees shall be paid by the Customer.

 

5.2. Payments and invoice

The amounts of the reservation price, of the tourist tax and the security deposit are provided before and during the reservation and are mentioned again in the confirmation of the reservation.

Any reservation request shall be made along with a down-payment corresponding to 50% of the total reservation price. The payment is made by credit card, PayPal or transfer. (The Paypal fees must be taken by the Customer)

The balance of the reservation price shall be paid by the Customer at least 15 days prior to the check-in date if the payment is made by credit card, PayPal, transfer or at check-in by cash or credit card.

 

5.3. Security deposit

On arrival, the Customer shall pay a security deposit, the amount of which is 

- 100 euros per room or studio 

- 200 euros per suite. 

- 500 euros per Gite 

Payment is made by copy of the credit card, cheque or cash. A valid ID will be shown. 

The security deposit shall be refunded to the Customer at check-out or within 15 days following the check-out insofar as no expense is necessary for restoring the premises to the condition in which they were when the Customer took possession thereof. Otherwise, the security deposit shall be refunded within a maximum of 30 days as from the end of the rental period, minus justified and reasonable restoration costs (damage to the rented premises, damage to the furniture and equipment, missing items, etc.). If the security deposit is insufficient to cover such costs, the Customer shall make additional payments to cover the costs of the damage and the cost of replacement of the missing items. 

 

Article 6. Stay

6.1. Duration and times

The rental period starts and ends on the dates and at the times set forth in the reservation. Check-in time is from 2 pm. Check-out time is before 11 am. Any deviation from arrival and departure times must be agreed upon by MAISON CHANZY. The Customer will inform MAISON  CHANZY of the time of his arrival a week before arrival.

The Customer may under no circumstances invoke a right to stay within the premises after the expiry of the rental period, except with the consent of MAISON CHANZY and could be or not subject to the increase of the rental price calculated pro rata temporis of the extension of the length of stay.

 

6.2. Inventory of the premises

MAISON CHANZY shall provide the accommodation as specified in the description he has made of it, and shall keep it ready for use.

The Customer shall occupy the premises in a wise and cautious manner and shall use them in accordance with their intended use. When moving out, the Customer shall return the premises in a reasonable state of cleanliness. The rental price includes end-of-stay cleaning costs. Yet, if abuses were found, justified and reasonable additional cleaning costs shall be deducted from the security deposit.

 

6.3. Internal rules

Smoking is strictly prohibited within the premises, except in the outdoor area designated for this purpose. Pets are not accepted. For the house to be a quiet place, noise must stop from 10 pm to 7 am. Except on pre-authorization. Suites are equipped with a small safe to store any valuable.

 

Article 7. Liability

MAISON CHANZY may not be held liable for any theft, loss or damage to property or personal belongings of the Customer, his family and extensively the persons accompanying the Customer.

The Customer shall be liable for any damage caused by his actions, his family’s actions and extensively the persons accompanying the Customer’s actions. He must be covered by a holiday type insurance policy, or failing this, by the extension of a pre-existing insurance policy or by a specific insurance contract.

 

​Article 8. Protection of personal data

Pursuant to the French Data Protection Act (loi n°78-17 relative à l’informatique, aux fichiers et aux libertés du 6 janvier 1978), personal data concerning the Customers may be processed automatically. MAISON CHANZY reserves the right to collect data related to the Customers, including cookies.

The automated processing of these data has been notified to the French Data Protection Authority (CNIL) under the number [notification in progress].

Customers may object to the disclosure of their data and have the right to request access to, rectification and withdrawal of the personal data that concern them, in the conditions laid down by the French Data Protection Act (loi n°78-17 relative à l’informatique, aux fichiers et aux libertés du 6 janvier 1978), and in particular stop cookies, by sending their requests to MAISON CHANZY there of by email at maisonchanzy@icloud.com or by mail at MAISON CHANZY, 9 rue Chanzy, 75011 PARIS (France).

 

​Article 9. Governing law / Dispute resolution

These General terms shall be governed by French law. The parties hereby agree to attempt to amicably resolve any claim or dispute arising out from or in connection with the interpretation, performance or termination of these General Terms. If disagreement persists, the dispute shall be subject to the jurisdiction of the competent French courts.

PRIVACY POLICY

LEGAL NOTICE

​In order to continue browsing this site, you must fully accept the terms and conditions of use below. The current online version of these terms and conditions of use is the only binding version for the entire duration for which you use the site, until a new version replaces the latter.

 

Legal information

Website (hereinafter “the Site”): www.maisonchanzy.fr

Publisher (hereinafter “the Publisher”): MAISON CHANZY, a French Entreprise unipersonnelle, organized and operating under the laws of France, with a share capital of EUR 1000, having its registered office located at 9, rue Chanzy, 75011 PARIS, incorporated with the Registry of Trade and Companies of PARIS under the number 53428598600020, which can be reached for any questions regarding the Site and its operation at maisonchanzy@icloud.com

Publishing manager: Maison Chanzy

Design and production: Henry Wood

Host (hereinafter “the Host”): Wix.com

 

Accessing the Site

The Site can strictly be accessed and used for personal use only. You agree not to use this Site and the information or data contained therein for commercial purposes, political advertising and for any form of business solicitation, including the sending of unsolicited emails.

 

Site content

All trademarks, photographs, texts, comments, illustrations, animated or still images, videos, sounds, and any computer applications that could be used to run this Site and, more generally, any elements reproduced or used on the Site are protected by the intellectual property laws in force. 

The Publisher or its partners retain full ownership of them. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher is strictly prohibited. If the Publisher does not initiate proceedings upon becoming aware of such unauthorized use, this does not constitute acceptance of said use and does not waive prosecution.

 

Site management

To ensure proper management of the Site, the Publisher may at any time:

– suspend, discontinue or restrict access to all or part of the Site, restrict access to the Site, or certain parts of it to a user-defined class;

– remove any information that may affect the operation of or contravene national or international law or the rules of Netiquette;

– suspend the Site in order to carry out updates.

 

​Protection of personal data

Pursuant to the French Data Protection Act (loi n°78-17 relative à l’informatique, aux fichiers et aux libertés du 6 janvier 1978), personal data concerning the Customers may be processed automatically. MAISON CHANZY reserves the right to collect data related to the Customers, including cookies.

The automated processing of these data has been notified to the French Data Protection Authority (CNIL) under the number [notification in progress].

Customers may object to the disclosure of their data and have the right to request access to, rectification and withdrawal of the personal data that concern them, in the conditions laid down by the French Data Protection Act (loi n°78-17 relative à l’informatique, aux fichiers et aux libertés du 6 janvier 1978), and in particular stop cookies, by sending their requests to MAISON CHANZY thereof by email at maisonchanzy@icloud.com or by postmail at MAISON CHANZY, 9 rue Chanzy, 75011 PARIS (France).

 

Hyperlinks

The Publisher makes hyperlinks available to you which, when clicked, can direct you to external sites or sources. The Publisher has no control over the content of the aforementioned. As a result, third party websites, their content and any information accessible from hyperlinks published on the Site or via documents downloaded from the Site are the sole responsibility of the author of said content, and the Publisher accepts no liability in this regard.

You do not have permission to create a hyperlink to the Site, a page within the Site and/or a file contained therein without the prior written consent of the Publisher.

 

Responsibility

The Publisher cannot be held liable for any failure, difficulty or interruption of operation, preventing access to the Site or any of its features. 

Any hardware you use to connect to the Site is entirely your responsibility. You are required to take all the appropriate measures to protect your equipment and your own data, namely from viruses via the Internet. You are also solely responsible for the sites and data that you consult. 

The Publisher shall not be held liable for any legal action against you:

– due to use of the Site or any services accessible via the Internet;

– due to your non-compliance with these terms and conditions.

The Publisher is not liable for damage to yourself, to others and/or your equipment because of your connection to or use of the Site and you waive any action against it in this regard. 

If the Publisher is subject to court or judicial proceedings because of your use of the Site, it may take action against you for compensation of all damages, sums of money, fines and costs arising from this procedure.

 

​Applicable law

These terms of use are governed by French law and are subject to the jurisdiction of French courts, unless a specific jurisdiction is assigned, arising from a particular legal text or regulation.

COVID-19 
Enjoy a safe stay at Maison Chanzy
Limited number of guests on site : 10 max.
ADDRESS

9, rue Chanzy 

75011 PARIS

FRANCE

CONTACT
SECURE PAYMENT
  • Gris icône Google Play
  • Gris TripAdvisor Icône
  • Gris Twitter Icon
  • Gris LinkedIn Icône
  • Instagram
  • Facebook

2017 Maison Chanzy  SIREN53428598600020